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Policies and support
Your satisfaction is our aim!
If you are not happy with your purchase, you can return it in a full, new condition within 10 days. Management reserves the right to charge a 20% restocking fee for open and / or incomplete units. Special orders cannot be returned. Purchases made in cash or by check will be reimbursed by company check within fifteen working days. Credit and debit card purchases will only be refunded to the original account.
Exchange policy
You can return any product within 30 days for 100% store credit on future purchases. Returned products must be in new condition and complete with original packaging or may be subject to a 20% restocking fee.
Our Values
We are committed to providing our customers with excellent service and high-quality equipment. We believe in honesty, integrity, and transparency in all our dealings. We are constantly striving to improve our services and exceed our customers' expectations.
Our Team
Our team consists of experienced professionals who are passionate about audio visual equipment. We are dedicated to providing our customers with the best possible experience. Our team works together to ensure that our customers' needs are met and that they receive exceptional service.